Privacy Policy

This Privacy Policy describes how Playingzyenergie ("we", "us", "our") collects, uses, and protects personal information when you use our website at playingzyenergie.world and related micro-training platform services.

1. Data Controller

Playingzyenergie
50 Montgomery St, Sparkbrook, Birmingham B11 1DU, United Kingdom
Email: contactus@playingzyenergie.world
Phone: +44 7309 686946

2. Information We Collect

We may collect the following categories of personal data:

• Contact details such as name and email address when you submit a contact form or create an account.
• Training intake data including fatigue levels, space constraints, movement preferences, and session feedback you voluntarily provide.
• Technical data such as IP address, browser type, device information, and pages visited.
• Cookie data as described in our Cookies Policy.

3. How We Use Your Information

We process personal data for the following purposes:

• To provide and personalize micro-training plans based on your intake parameters.
• To respond to inquiries submitted through our contact form.
• To manage subscriptions and process payments through third-party payment providers.
• To improve platform functionality and analyse anonymous usage patterns.
• To comply with legal obligations applicable in the United Kingdom.

4. Legal Basis for Processing

Under the UK GDPR, we process personal data based on: your consent (contact forms, cookies), contract performance (subscription services), and legitimate interests (platform security and improvement).

5. Data Sharing

We do not sell personal data. We may share information with trusted service providers who assist with hosting, payment processing, and analytics, subject to data processing agreements. Data may be disclosed if required by law.

6. Data Retention

Contact form data is retained for up to 24 months. Training intake and session data is retained for the duration of your subscription plus 12 months. Technical logs are retained for up to 90 days.

7. Your Rights

Under UK data protection law, you have the right to access, rectify, erase, restrict processing, data portability, and to object to processing. You may withdraw consent at any time. To exercise these rights, contact us at the email address above.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, or disclosure.

9. International Transfers

If data is transferred outside the UK, we ensure appropriate safeguards are in place as required by applicable data protection legislation.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact

For privacy-related questions, contact us at contactus@playingzyenergie.world or write to the address listed above.